Terms of Use

About These Terms of Use

These Terms of Use (hereinafter referred to as "these Terms") apply to all customers when using the mobile relaxation service provided by ZENITH Tokyo Spa (hereinafter referred to as "the Store"). By using the service, you agree to the following terms.

Article 1 (Provision of Services)

Our shop provides on-site massage services primarily within the 23 wards of Tokyo. We do not offer any treatment, medical, or adult entertainment services

Article 2 (Reservation)

Reservations can be made through the official website, social media, or by phone. Please provide accurate information (such as your name, accommodation details, and time). Your reservation will be confirmed once we contact you for confirmation

Article 3 (Payment)

Payment can be made in cash or by credit card, etc. Details will be provided at the time of reservation

Article 4 (Cancellation Policy)

Cancellations made up to three hours before the reservation are free of charge.
Any cancellations thereafter, no-show cancellations, or cancellations after the visit will be charged at 100% of the fee.
We will respond flexibly to unavoidable circumstances such as weather conditions or health issues

Article 5 (Prohibited Acts)

In the event of the following actions, the service will be terminated immediately, and subsequent use may be refused
- Sexual harassment and physical contact towards therapists
- Use of abusive language, violence, or in a state of intoxication
- Users associated with antisocial forces

Article 6 (Miscellaneous)

In the unlikely event that you are dissatisfied with our service, we will respond sincerely. Please feel free to contact us